FAQ

Frequently Asked Questions

Frequently Asked Questions

Find answers to the most common questions about HOME LINK INC's services, process, pricing, permits, and warranties. If you don't find what you're looking for, feel free to contact us directly.

Common Questions

We've compiled the questions our clients ask most frequently, organized by category for easy reference. Click any question to expand the detailed answer.

What type of company is HOME LINK INC?
HOME LINK INC is a licensed general building and remodeling company (Class B General Building Contractor) headquartered in North Hollywood, Los Angeles. We specialize in new construction, remodeling, renovations, and additions for both residential and commercial properties. With over 15 years in business and 500+ completed projects, we serve the Greater Los Angeles area.
What areas do you serve?
We primarily serve the Greater Los Angeles area, including San Fernando Valley, North Hollywood, Burbank, Glendale, Pasadena, Santa Monica, Beverly Hills, West Hollywood, and surrounding cities. For certain specialized projects, we can accommodate locations further afield — please contact us directly to confirm availability.
Do you hold a California contractor license?
Yes. HOME LINK INC holds a California Class B General Building Contractor license, fully authorized to perform residential and commercial construction projects. All work complies with the California Building Code (CBC) and local municipal requirements.
What services do you offer?
We offer 8 core services: new construction, home remodeling, ADU additions, whole house renovations, kitchen remodeling, bathroom remodeling, commercial renovation, and interior/exterior work. Every project receives end-to-end service — from consultation and design through construction to final inspection.
What is an ADU? Can I build one on my property?
An ADU (Accessory Dwelling Unit) is a secondary housing unit on a single-family lot — often referred to as a "backyard house" or "granny flat." California has significantly relaxed ADU regulations in recent years, and most single-family residential lots are eligible. We provide full-cycle services from design and permit processing through construction. Contact us for a free evaluation of your property.
Do you take on small projects, like a single bathroom remodel?
Yes, we handle projects of all sizes. Whether it's a single bathroom remodel or a full home renovation, we apply the same professional standards. However, for very minor tasks such as replacing a faucet or patching drywall, a handyman service may be more cost-effective.
What is the typical project process?
We follow a standardized seven-step process: ① Free Consultation → ② On-Site Inspection → ③ Planning & Design → ④ Proposal & Contract → ⑤ Construction → ⑥ Final Inspection & Handover → ⑦ After-Sales Support. Each step has clear milestones and communication protocols to ensure full transparency throughout.
How long does it take from initial consultation to the start of construction?
The pre-construction phase — from initial consultation to contract signing — typically takes 2–4 weeks, which includes the on-site inspection, design development, and estimate approval. Actual construction timelines vary significantly by project type: kitchen remodels take approximately 4–8 weeks, bathroom remodels 3–6 weeks, whole-house renovations 3–6 months, and new construction 6–12 months. We provide a detailed schedule before work begins.
How does your pricing work?
We use a detailed line-item estimate — every material brand, specification, and labor cost is clearly listed with no hidden fees. Estimates are based on the confirmed design. If changes arise during construction, we communicate them in advance and issue a formal change order so you know exactly where every dollar goes.
How much does a kitchen or bathroom remodel typically cost?
Costs vary widely depending on square footage, material selections, and design complexity. As a general reference: bathroom remodels range from $15,000–$40,000+, and kitchen remodels from $30,000–$80,000+. We provide free consultations and detailed estimates to help you establish a realistic budget based on your specific needs and site conditions.
Is a deposit required? What are your payment terms?
Yes, a deposit is required upon contract signing to mobilize the project. Subsequent payments are structured around construction progress milestones. Each payment milestone is clearly defined in the contract, and you only pay after verifying and approving the completed work at each stage. We accept checks and bank transfers.
Do you handle building permits?
Yes, permit processing is part of our standard service. We prepare all application materials, coordinate with designers and structural engineers for plan sets, submit to the building department, and manage communications until the construction permit is issued. Related fees are listed as a separate line item in our proposal.
Will I need HOA approval during construction?
If your property is within a Homeowners Association (HOA) community, certain exterior modifications may require HOA approval. We'll help you confirm HOA requirements early in the project and assist with preparing approval materials. Interior renovations typically do not require HOA approval, but we recommend verifying with your association first.
Do you offer a warranty?
Yes, we provide warranty coverage on all projects. California law requires contractors to offer a minimum one-year workmanship warranty, and certain structural work carries longer warranty periods. We provide detailed warranty documentation at project handover, and any construction-related issues within the warranty period are addressed at no additional cost.
How do I reach you if an issue arises during the warranty period?
If you experience any construction-related issues during the warranty period, you can reach us by phone, email, or WeChat. We commit to responding within 24 hours and scheduling an on-site visit within 48 hours. For urgent matters, call us directly at 323-853-3333.

Still Have Questions?

If you didn't find the answer you were looking for, feel free to reach out to our team directly — we're here to help.